FREE Shipping for all orders to Australia and New Zealand.
Once an order is paid with the payment method of your choice, you will receive an order confirmation by e-mail and also by SMS. In case you haven't received the e-mail confirmation in your mail box, please, check your spam mail.
SHIPPING AND DELIVERY: ShoesandBagx orders are processed the same day and dispatched within the next 24h after receiving the order. All orders are delivered with free shipping Australia and New Zealand wide up to 3.99Kg.
For orders above 4Kg, an additional surcharge fee will be applied at the check-out (This case only happens with some of our Piquadro bags). ShoesandBagx delivery partner is Fedex and all the orders are shipped with Fedex standard service. The average delivery time in Australia and New Zealand is from 5 to 10 business days. Once the order is fulfilled, you will receive a tracking number and a tracking link by e-mail and SMS to follow up your order at any time.
RETURNS AND REFUNDS:
ShoesandBagx is committed to ensuring that all our customers are completely satisfied with the quality and functionality of our products. We will provide a return and refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 14 days of the item being received.
For further details about the return/refund eligibility and procedure, feel free to contact us via our live Chat or at email@example.com. Additionally, click here to find out more about our General Returns/Refund policy.